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JSB Testimonials

Customer Testimonials

 

Greg Brodjeski, Executive Director, Unity Church of Minneapolis

“We are happy to report to you about the successful completion to a recent break-in we had here at Unity Minneapolis as well as to thank you for the professional support we received from JSB Surveillance during and after our surveillance camera system installation.

The crew, from the estimator to the installers were educated on the system and did exactly what they stated they could do.  There was no smoke and mirror approach, which was greatly appreciated.

Unfortunately, we did have a break-in recently.  Your staff was able to cut needed footage from the camera system that showed the individuals involved and passed that film footage on to the local police department.  The police were delighted with the clarity of the video and fast turnarounds.  They were able to identify the license plate number of the vehicle and the individuals involved within a few days.  (The police department even requested the name of the camera system that we have).

Notices were issued by the police department to pick up the individuals and the vehicle involved; and all of that information was passed on to the County Attorney for formal charges within a week of the occurrence.

Thanks Jon for the support you and your company have provided us here at Unity Minneapolis.”

 
Ben Wolf, MN Adult & Teen Challenge

“JSB is our preferred vendor for all our low voltage and CCTV surveillance system needs. JSB is able to analyze the unique requirements of each project and offer a cost effective solution. JSB has installed both HD-CCTV & IP Camera systems at our Minneapolis & greater Minnesota locations.

All of our JSB projects have been on time and on budget, with their entire staff being a pleasure to work with. JSB technicians have been courteous, knowledgeable, efficient, and most importantly easy to communicate with. Their equipment and wire runs are done with an attention to detail and building codes. The hardware they install is reliable and responsive. JSB provides training to insure that our staff learns how to properly operate and utilize equipment. We can confidently recommend their services for any Low Voltage projects.”

 
Kent Fichtner, IT Systems Aadministrator, Amerilab Technologies, Inc.

“Just wanted to take a quick second and say that the techs you sent out were really great. They were all very nice and fun to work with. When the job ran into some issues (an already pulled cable didn’t work) they didn’t complain, they just told me upfront what the issue was and how they would have resolved it. I will work with you guys again and I hope that will be in the summer next year for some outside camera installs. Thank you again.”

 

Kreg Levine, Executive Vice President, Inno-Flex Corporation

“About 6 years ago JSB designed and built a very solid security camera system for our 80,000 sq. ft.  manufacturing facility in Minneapolis,  MN. I was impressed with their knowledge in selecting the proper equipment for our specific application. Since then we have made many upgrades and have expanded our coverage with additional camera locations throughout facility. All of the work done by JSB has been professionally accomplished. Their work is high quality and their service is also. Service is quick and complete. We continue to use JSB for all of our security requirements.”

 

Whitney Khattak, Director of Resident Services, Sherman Associates

“Riverside Plaza currently has over 70 cameras throughout the complex and until recently we were using the old VCR system. JSB Surveillance installed our new digital system and the difference is amazing.Within the first week of installation we had “solved” five different incidents due to the quality of the images and our ability to “zoom” in on recorded video and improve the image quality.JSB Surveillance has consistently responded to any service requests with timeliness and professionalism; on several occasions they serviced our system remotely within five minutes of contacting them. I would recommend JSB Surveillance to anyone who is looking to upgrade their current video system or just wants to receive better customer service.”

 

Tim Mowbray, President/CEO, Excelen – Center for Bone & Joint

“Jon, just an FYI. We officially used our surveillance camera to track down some equipment that was removed from one of our conference rooms by unauthorized persons. The security folks said they have never seen such good pictures for facial recognition.”

 

Dan Kupfer, Director of Facilities, The Minnesota Orchestra Hall

“From the first meeting I had with JSB I felt comfortable with their knowledge about security systems. JSB was very competitive and I was sold by their attention to detail. We have used their system for over four years with virtually no problems. I was so satisfied with the system that we purchased additional equipment to monitor other parts of our buildings. In one incident, we were able to identify the cause of an accident which saved us over $1,000 in building damages.The system is extremely user friendly and saves you valuable time when reviewing security incidents.If assistance is ever needed, JSB is always there to help. I would highly recommend JSB for all your security needs.”

 

Bryan Turtle, Owner, Turtle’s Bar & Grill & Turtle’s 1890 Social Centre

“Your system has revolutionized how I monitor my bar, restaurant and banquet facility. The easy to use software allows for quick access to stored video, either from my desk monitor or from home over the internet. Being able to go directly to events from multiple angles rather than spending hours searching through video tapes is probably the biggest plus with your digital system over our old analog system. On many occasions I have provided surveillance video to police which has been the primary piece of evidence in their case. I have also used the cameras to solve cases of vandalism and employee theft on my own accord, whereby the money saved has helped to offset the original cost of the system. It takes just minutes to locate an incident and transfer the files to CD for easy retrieval. Working with a company like yours, where you are dealing with the owner operator for all your needs is another great aspect of JSB Surveillance. You are easy to reach, prompt, knowledgeable and your product is reasonably priced. Feel free to have any prospective clients contact me in person for further details about your products or service.”

 

Karen I. Shragg, Wood Lake Manager, Richfield Wood Lake Nature Center

“It was clear to me that something had to be done about our occasional but relentless car break-ins. The great programming and efforts to bring our visitors a great nature center was seriously undermined when some of our customers returned to their vehicles only to find a shattered window and personal belongings stolen. Enter JSB Surveillance.Of all of the companies we checked out, JSB understood our needs for a system which would not bring a high maintenance cost.They also worked with us until we were happy with the coverage of our parking lot. Within weeks, the equipment captured enough information on DVD to catch the perpetrators to give to the police, resulting in their arrest. We also put a camera on our pop machine to deter vandalism and its working! It’s sad when we have to resort to these measures in our society, but its great knowing that JSB is there to provide the necessary systems which help to keep our places crime free”

UPDATE – 7/20/09: “Thank goodness we had JSB surveillance’s system installed. The system not only has caught many car vandals but this summer it caught some arsonists who had started the woods on fire. It is very satisfying to know that you have some recourse when your park falls victim to one of these incidents.”

 

Brad Kuhn, Critter Camp – Duncombe, Iowa

“We have used a surveillance system at our home based business for many years, but it was outdated and provided poor quality pictures. After visiting with Jon at JBS Surveillance about our current needs, he set us up with a competitively priced system that does everything he said it would. After installing the system myself, I decided to add two more cameras. During the installation of those two cameras, I ran into some technical problems. JSB’s knowledge of the system and their willingness to fix the problem was refreshing to see in a vendor. After several e-mails back and forth, even on the weekend, they had the problem solved. If you are looking for someone who will do what they say, and is committed to providing quality serve, JBS Surveillance is where to go. Their ‘service after the sale’, which seems to be very rare in today’s world, has them at the top of my list!”

 

Integrity Global Solutions – Plymouth, Minnesota

“Just thought I would add a quick testimonial. We were broke into a few weeks back. The Alarm did not stop the guy. But soon as he looked at the camera he did a 180 and left.”

 

Liz Gensmer, Controller, Northland Credit Corporation – Minnetonka, Minnesota

“We appreciate all your help, and we love our new system!”

 

Lance Winegar, Wayne Pallets Inc., – Downsville, WI

“I just wanted to thank you for providing us with such good service. We really appreciate the time you took to make sure we were getting all the right components for our security system. Everything is hooked up and running smoothly. If we ever have any future needs for anything related to our security system, we know who to call first. Thanks again.”

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